General Fare Regulationsn

1. The General Tariff Provisions and Conditions of Carriage of Ski amadé GmbH and the respective member companies (hereinafter referred to as the “Member Companies”) of the Ski amadé ski association (hereinafter referred to as “Ski amadé”) shall apply, as shall, in the case of online ticket purchases, the General Terms and Conditions of the online ticket shop operated by Ski amadé GmbH. Specific supplementary conditions apply to individual products, in particular to ski passes with a long period of validity.The respective provisions are available on the respective websites and are displayed on site. By purchasing a ski pass, the passenger acknowledges the aforementioned provisions and undertakes to comply with them. The current Member Companies can be found at https://www.skiamade.com/agb.

2. Ski passes valid for 2 days or more, with the exception of special ski passes, are valid in all Ski amadé ski areas; ski passes valid for up to one day are valid in the Schladming-Dachstein ski area. The respective services and facilities available at any given time can be found at the respective ticket offices, on the electronic panorama boards, via the respective information channels of the ski area, at the respective lifts and cable cars, and online. Multi-day passes are valid only on consecutive days.
The Member Companies operate their respective cable cars and lifts as well as their pistes independently and as legally separate entities. The purchase of a ski pass valid for 2 days or more entitles the passenger to use the ski areas covered by Ski amadé; however, the specific contract of carriage is concluded in each case with the Member Company whose facilities and pistes are being used at the time. In this case, no contract of carriage is concluded with Ski amadé.
Any liability towards passengers, whether on the basis of contractual or statutory provisions, for incidents arising from or occurring during the operation and use of cable cars, lifts and pistes shall therefore lie exclusively with the cable car or lift company in whose ski area the incident occurred. The other Member Companies shall not be liable.

3. When a personalised ski pass is purchased, the personal data of the pass holder are processed for inspection purposes, to prevent misuse of the pass and for customer service purposes. Personal data relating to a personalised ski pass are processed for the performance of the contract of carriage (Art. 6(1)(b) GDPR) and to prevent misuse of the pass (Art. 6(1)(f) GDPR). The personal data will be deleted once the purpose for which they were processed has been fulfilled, but no later than three years after the end of the period of validity. For the purposes stated above, the pass holder’s personal data will be transferred to Ski amadé GmbH and the Member Companies.
Information pursuant to Articles 13 and 14 GDPR regarding “Photocompare”
Please note that, for the purpose of access control, a reference photograph of the customer is taken when the customer first passes through a turnstile equipped with a camera. This reference photograph is compared by lift staff with the photographs taken each time the customer subsequently passes through a turnstile equipped with a camera. The reference photograph is deleted immediately after the lift pass expires; the other photographs are deleted no later than 30 minutes after the respective passage through a turnstile. Please note that it is also possible to purchase lift passes that are technically configured so that no photograph is taken when passing through the turnstile; however, in this case, random checks by lift staff must be expected.

4. The ski pass is personal to the holder and non-transferable. A photograph is required in all cases for ski passes valid for 9 days or more and for certain other entitlements. In all cases, ski pass entitlements valid for 2 days or more are issued exclusively on electronic data carriers. A deposit of €3 must be paid for electronic data carriers (KeyCards) issued at Ski amadé ticket offices. The deposit paid at Ski amadé ticket offices will be refunded in full upon return of the data carrier, provided that it is functional and has not been mechanically damaged.

5. All travel entitlements are checked automatically at access points equipped with electronic control systems and visually at access points without such systems.

6. Tickets, whether barcode tickets or electronic tickets (KeyCards), must be presented to the respective inspector for visual inspection during random checks in the inspection zones of the facilities as well as in the area of the valley stations, ticket offices and car parks. Tickets must also be presented on request to authorised mobile inspectors in the ski areas. Inspectors are entitled to confiscate ski pass entitlements that are being misused.

7. Anyone who uses transport services provided by cable cars and lifts without a valid ticket is liable to prosecution under Austrian law. Violations will be reported to the authorities. This shall be without prejudice to any claims for damages by Ski amadé or its Member Companies.

8. Unless expressly stated otherwise in the Tariff Provisions, ski passes are personal, non-transferable tickets. They may be used exclusively by the person for whom they were issued or purchased. The ski pass must be kept safe and protected against unauthorised use. A non-transferable ski pass may not be passed on to third parties.

9. The use of a non-transferable ski pass by another person, as well as the unauthorised transfer of such a ski pass to a third party, constitutes misuse. In such cases, the ski pass is invalid.

10. The respective Member Company is entitled, as part of access and lift inspections, to verify the identity of ski pass holders by means of an official photographic ID or other suitable proof of identity. If the holder’s identity cannot be verified or there are reasonable grounds to suspect that the ski pass is being used by an unauthorised person, the ski pass may be treated as invalid.

11. Where misuse is established, the cable car company is entitled to confiscate the ski pass without replacement, issuing confirmation of its confiscation, to exclude the person concerned from further transport within the ski area, and to charge a supplementary fee of up to the amount of a one-day ski pass at the applicable full tariff as well as a reasonable surcharge in accordance with the applicable published Tariff Provisions. Unless a different surcharge has been published in the Tariff Provisions, a surcharge of EUR 100.00 shall apply.

12. The rules of conduct of the International Ski Federation (FIS) apply without restriction. Reckless behaviour or other serious breaches of these rules of conduct or of the General Tariff Provisions and Conditions of Carriage will result in the entitlement being withdrawn without replacement and the person concerned being excluded from transport and, where applicable, the matter being reported to the authorities. This shall be without prejudice to any claims for damages by Ski amadé or its Member Companies.

13. Compliance with the respective protective measures prescribed by the authorities to contain a pandemic, as well as with other generally applicable laws and regulations, is solely the responsibility of the customer. If the customer is unable or unwilling to comply with measures prescribed by the authorities, the customer may not be transported (information: https://www.skiamade.com). In the event that judicial or administrative penalties are imposed on the customer for violating applicable law, the customer waives any right of recourse against Ski amadé or the Member Companies.

14. A subsequent exchange or change to the period of validity of a ski pass entitlement is not possible. No replacement will be provided for lost, stolen or forgotten tickets (data carriers).

15. Children up to a height of 125 cm or up to the age of 10 may use cable cars and lifts only when accompanied by a supervising person, unless otherwise provided in the Conditions of Carriage applicable to the specific facility. Persons aged 15 or over who have particular experience in using drag lifts may accompany children irrespective of their height. Carrying small children while using drag lifts is prohibited. In all other respects, the Conditions of Carriage applicable to the respective facility shall apply.

16. A contribution towards rescue costs is payable for rescue and transport following accidents on the pistes. In the event of an accident, the piste and rescue teams will decide on the necessary rescue measures, whereby, where possible in the individual case, the injured persons will be informed of the measures envisaged. The amount of the rescue costs is determined by the respective Member Company and must be borne by the injured person.

17. Separate tickets for pedestrians are valid only for transport without winter sports equipment. Pedestrians may not enter ski runs. Tobogganing is not permitted on ski runs. Ski passes do not entitle holders to use facilities during evening tobogganing operations, night skiing or special services for events.
Separate Tariff Provisions and Conditions of Carriage apply to ski tourers (with winter sports equipment), depending on the specific circumstances of the region and ski area. The Member Companies are entitled to prohibit ski tourers from using the pistes if they fail to comply with the Conditions of Carriage.
Reduced fares are available to young people born in 2008, 2009 or 2010, children born in 2011 or later, and persons with a proven degree of disability of 70% or more (excluding ALL-IN Cards and fares that are already discounted). In all other respects, the published ski pass prices apply. To claim reduced fares (e.g. child, youth, U25, disability), valid proof of age (in particular an official photographic ID or a recognised youth card) or, where a discount is claimed on the basis of disability, a disability ID card must be carried and presented to inspection staff on request. If the required proof is not provided, the discount may be refused and the fare changed to the applicable full price. In the event of misuse or attempted misuse, the matter will be reported to the authorities. This shall be without prejudice to any claims for damages by Ski amadé or its Member Companies.
Infants (born in 2021 or later): separate Tariff Provisions and Conditions of Carriage apply depending on the specific circumstances of the region and ski area.

18. With the exception of pistes open for public night skiing, the ski pistes are closed daily from 17:00 to 08:00 and may neither be entered nor used during this period. No hazard protection is provided during this closure period. There is a risk of injury from piste grooming, winch cables, snowmaking and exposed cables and hoses.

19. Piste closure for ski tourers: Our ski pistes are closed to ski tourers during daytime and night-time hours, except on designated piste touring routes.

20. Free access to forests requires a particular sense of responsibility and entails an obligation to protect them. Under the Forestry Act, downhill travel using winter sports equipment in forests and in the area of lift facilities is permitted only on marked pistes or ski routes. Entering forest plantations where the trees are less than 3 m high is prohibited, as is discarding waste or cigarettes. Failure to comply will result in the matter being reported under the Forestry Act, the entitlement being withdrawn without replacement and the person concerned being excluded from transport.

21. The operation of drones or other flying objects is prohibited throughout the entire ski area.

22. Errors and misprints excepted. All information is provided to the best of our knowledge, but no guarantee is given as to its completeness or accuracy.

23. The contractual relationship between the purchaser of a ski pass and Ski amadé GmbH and the Member Companies shall be governed exclusively by Austrian law, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. The court having subject-matter jurisdiction in the territory of the respective Member Company shall have exclusive jurisdiction over all disputes.
Further General Tariff Provisions and Terms and Conditions for specific products, including the SuperSkiCard, Ski amadé ALL-IN Card Gold, Ski amadé ALL-IN Card White and Ski amadé ALL-IN Card Pistentouren, are available at https://www.skiamade.com/agb.Steiermark Joker: www.steiermarkjoker.at.

Version dated: 21 August 2026